Are you searching for ways to help your hospital:
• Increase patient satisfaction?
• Increase employee engagement?
• Increase referrals to your foundation?
The purpose of the GRACE (GRAtitude, Compassion, and Empathy) Program is to help healthcare professionals learn and practice basic skills in how to recognize and develop gratitude, self-compassion, mindfulness, and empathy within themselves, and by extension, with their patients. In this free webinar, we shared how skills are important not only for providing compassionate care to people experiencing significant health challenges, but also to buffer health care providers from experiencing burnout. When health care providers are better attuned to their own gratitude and self-compassion, this can create natural connections and pathways to be more attuned with their patients’ expressions of gratitude for the care they have received. Such attunement can help create an environment for grateful patients to feel empowered to take action through prosocial behaviors, such as volunteering, offering kind words to staff or other patients, or even paying it forward to future patients through philanthropic means.
The program was developed by Dr. David Victorson, a licensed psychologist and Associate Professor of Medical Social Sciences in the Feinberg School of Medicine at Northwestern University where he directs the Consciousness in Health Research Lab.
Watch this free webinar that was recorded on October 17, 2019. Dr. Victorson, accompanied by Jeff Fried, Executive Consultant at Gobel Group and former President & CEO of Beebe Healthcare, shared highlights and findings from his evaluation of GRACE – the work is being submitted for publication in a peer-reviewed medical journal.