The business world offers an age-old axiom about why customers choose to do business with someone. One of my favorite versions comes from sales guru Zig Ziglar, who said: “If…
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A frequent challenge when trying to create a culture of gratitude within an organization is that as people, we have evolved over millions of years with a negative bias. In…
Corporate culture is defined as the beliefs, values, and behaviors that guide how employees within an organization interact with themselves, their vendors, their customers and/or any key stakeholders. Stated another…
Community leaders, including those who are our top philanthropic prospects, often expect the “head” of the hospital to be the one they interact with as their “key” relationship within a…
