Careers

The Associate Vice President of Research is a pivotal leadership position responsible for driving our research initiatives and ensuring the delivery of high-value insights to our clients. This role involves strategically managing a portfolio of high-touch prospect research clients, ensuring their evolving needs are met with exceptional service and data-driven solutions. You'll also be instrumental in leading and mentoring the Research Team, fostering an environment of continuous improvement and excellence. A key focus will be on identifying, developing, and implementing best practices in healthcare philanthropy research, leveraging both primary and secondary methodologies to uncover innovative solutions and growth opportunities for our clients. This role directly contributes to our clients' fundraising success by providing the intelligence needed to cultivate and solicit major gifts effectively.

Responsibilities

• Collaborate with cross-functional teams on client engagements, ensuring the development of high-quality, impactful deliverables such as organizational assessments.
• Champion transformative cross-functional initiatives, guiding teams through complex strategic shifts to elevate service delivery and institutional outcomes.
• Oversee and perform advanced collection, recording, and analysis of healthcare philanthropy and organizational data, translating complex findings into actionable insights and strategic recommendations.
• Independently structure and resolve ambiguous research challenges, transforming complex information into clear, actionable strategies.
• Identify, create, and establish strategic industry partnerships while growing existing partnerships.
• Leverage comprehensive industry reports, cutting-edge resources, and internal research to establish and disseminate best practices, providing expert guidance to both internal consultants and clients.
• Ensure exceptional service delivery to diverse internal and external stakeholders, collaboratively defining the feasibility and scope of complex research requests and special projects.
• Assess the capacity, inclination, and philanthropic history of potential donors, including individuals, corporations, and foundations, through comprehensive research and analysis.
• Prepare detailed prospect profiles, wealth screenings, and capacity assessments to inform cultivation and solicitation strategies.
• Conduct relationship mapping from prospects to institutional leadership and volunteers.
• Oversee the content and production of GOBEL’s Daily Research Digest.
• Lead, manage, and mentor a team of research professionals, fostering their professional development and ensuring high-quality output.
• Act as a representative of GOBEL to external audiences, sharing expertise on monitoring, evaluation, and learning within healthcare philanthropy through public speaking engagements, presentations, and digital media.
• Adhere to confidentiality, security, and integrity standards of AFP, HIPAA, APRA, etc.

Qualifications

• Bachelor’s degree is required.
• At least five (5) years of professional experience in prospect research and management
• Background and knowledge of healthcare fundraising and grateful patient programs.
• Works well in a team environment as well as independently motivated.
• Exceptional organizational skills including attention to detail, multi-tasking, highly responsive.
• Proficiency with donor databases (e.g., RE NXT, BBCRM, Salesforce), reporting and visualization tools (e.g. Tableau, PowerBI) and research tools (e.g., iWave, DonorSearch, LexisNexis, FoundationDirectoryOnline).
• Willing to occasionally travel or work outside of traditional business hours.
• Professional oral and written communication skills.

GOBEL offers compensation in the range of $90,000 - $110,000 based on experience. In addition, GOBEL offers excellent healthcare, including company-paid employee coverage for medical, dental, vision, prescription coverage, disability, and life insurance, and retirement savings plan (401k) with a company match. We also provide twenty (20) days of annual paid time off, and twelve (12) paid holidays.

Work samples and manager references may be requested as part of the interview process.

(Full Time / Remote, USA)

GOBEL is an equal opportunity employer. We are committed to creating an inclusive environment and ensuring fair treatment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, genetic information, physical appearance, or any other characteristic protected by applicable federal, state, or local laws.

Reporting to the EVP & Chief Engagement Officer, the role of the Associate Vice President, Annual Giving & Digital Programs invites you to be a collaborative thought leader and consultant in the Annual Giving and Digital space to healthcare sector clients across the US and abroad. The ideal candidate should possess the ability to anticipate and lead critical client conversations and proactively advance multiple client engagements and strategies.

As a consultant in the Annual Giving and Digital space, you will partner on work focused on segmentation, content strategy, Annual Giving team time management, mentorship, and process, reporting and recommending KPI’s, and conducting assessments and making recommendations for increasing ROI, new donor acquisition and growth, and increasing retention rates. This role is responsible for the development and creation of custom and standardized materials to be used in existing and future client relationships.

This role will work closely with the VP and AVP of Annual Giving & Digital Philanthropy, Client Engagement team, and Services consultants. As part of the Professional Services team, this individual will contribute to successful client engagements, ensuring the strategies and solutions provided align with the overarching objectives of our clients.

Responsibilities

• Optimize client’s existing direct mail and email marketing programs to incorporate best practices for increased donor participation and fundraising results. This includes cultivation and acquisition strategies, Calendar Year End campaigns, Upgrade ask strategies, Doctor’s Days and Nurses Weeks, as well as other research and holiday-based campaigns.
• Provide guidance and recommendations on content development and strategy, donor journeys, and testing strategies that increase ROI and meet client’s needs.
• Build email marketing campaigns in various client platforms. This includes both static and automated workflows as well as setting up proper performance tracking.
• Write content for direct mail, email, social media, and web that aligns with your designed strategy for our clients.
• Collect, organize and analyze data from Annual Giving teams – this includes appeal data, segmentation data, testing strategies, and demographic data that helps build personas.
• Conduct assessments of Annual Giving and Digital programs and make recommendations on drafting partnership roadmaps with clients.
• Provide recommendations on utilizing EMR patient data, GOBEL’s G2G product, and/or other external list sources for donor acquisition and cultivation segmentation strategies.
• Provide guidance and train teams on post-campaign analysis on direct mail and email marketing while sharing learnings that could influence future strategies.
• Develop and build documents to help support Annual Giving teams including but not limited to Content & Testing Planning Guides, Appeal Performance reports, Strategy Briefs, Calendars, Weekly Revenue trackers and more.
• Create and conduct trainings on Annual Giving and Digital subject matter with topics such as Content Strategy, Intro to Annual Giving, and Digital Fundraising.
• Ensure programming is in compliance with fundraising regulations and ethical standards, as well as the client organization’s policies and procedures.

Qualifications

• 3-5 Years Annual Giving & Digital Fundraising experience
• 1+ years’ experience working in the healthcare sector is preferred
• 3+ years' experience building email marketing campaigns in platform
• Experience working for a nonprofit specific or a traditional marketing agency
• Experience working with AI programs for segmentation
• Must have a track record of successfully managing competing priorities.
• Excellent client-facing and internal communication skills, both written and verbal.
• Able to easily move from big-picture strategy to tactical execution.
• Possess exceptional project management skills with extreme attention to detail.
• Independently driven, has an analytical and data-driven mindset and excels at problem solving.
• Is collaborative in nature and thrives in a team culture.
• Advance knowledge of Microsoft Excel required.
• Experience in the following platforms preferred: Blackbaud and Salesforce CRMs, Classy, Emma, iModules, Constant Contact, MailChimp, and other email marketing platforms.
• Bachelor’s degree required; Master’s degree and/or CFRE preferred.

GOBEL offers compensation in the range of $100,000 - $125,000 based on experience. In addition, GOBEL offers excellent healthcare, including company-paid employee coverage for medical, dental, vision, prescription coverage, disability, and life insurance, and retirement savings plan (401k) with a company match. We also provide twenty (20) days of annual paid time off, and twelve (12) paid holidays.

Work samples and manager references may be requested as part of the interview process.

(Full Time / Remote, USA)

GOBEL is an equal opportunity employer. We are committed to creating an inclusive environment and ensuring fair treatment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, genetic information, physical appearance, or any other characteristic protected by applicable federal, state, or local laws.

The Senior Vice President (SVP) of Product is a strategic leader responsible for driving the product vision, strategy, and execution across the organization. This role involves overseeing the full product lifecycle, from ideation to launch and continuous improvement, ensuring alignment with business objectives, customer needs, and market trends. The SVP of Product collaborates with cross-functional teams to deliver innovative, high-impact solutions that drive growth and customer satisfaction.

This role will drive the company’s transformation from a services-focused organization to a product-enabled company through the development of new technology platforms for healthcare philanthropy.
Product Strategy & Vision:

• Define a clear and compelling vision for our products, including new technology platforms and existing data analytics products, aligning them with customer needs and larger business objectives.
• Create and maintain the company's product roadmap, ensuring alignment with the product vision and business objectives. Update and communicate the roadmap to guide development efforts and maintain transparency across teams.
• Prioritize product features and capabilities to maximize value and achieve business objectives.
• Deeply comprehend the company's business model and how it relates to product strategy.
• Be knowledgeable about the history of products and their evolution to make informed decisions.

Cross-Functional Collaboration:

• Partner with engineering, design, marketing, sales, and customer success teams to ensure cross-functional alignment and seamless execution.
• Work closely with the SVP of Technology and their engineering teams to ensure technical feasibility and successful implementation of product features.
• Work closely with the Chief Commercial Officer on go-to-market strategies and product positioning.
• Rally and align stakeholders around the product vision, ensuring a shared understanding and commitment to success.
• Collaborate with cross-functional teams to gather and document detailed product requirements, user stories, and use cases.
• Create a shared knowledge base across larger teams, enabling independent decision-making that aligns with the product vision.

Market & Customer Insights:

• Continuously monitor the healthcare philanthropy market, conduct competitive analyses, and stay updated on industry trends to inform product strategy.
• Utilize market research, customer insights, and competitive analysis to identify trends and opportunities for product innovation.
• Champion customer feedback and usability testing to continuously refine and enhance product offerings.
• Run user group sessions to gather insights and feedback that inform product decisions and enhance user experience.
• Understand and represent user needs throughout the product development lifecycle.
• Develop expertise in healthcare foundation operations, donor management cycles, and healthcare data integration challenges and solutions.

Product Development & Execution:

• Oversee the entire product development lifecycle, from concept to launch, ensuring timely and high-quality execution.
• Define and track key product performance metrics, making data-driven decisions to optimize product success.
• Ensure compliance with regulatory requirements (including HIPAA), data privacy, and industry standards for healthcare data.
• Lead the company’s adoption of contemporary SaaS product management methodologies and best practices.
• Build a product organization that balances new development initiatives with existing products and solutions.

Stakeholder Collaboration & Communication:

• Represent the company externally as a thought leader in the industry, including speaking engagements, conferences, and customer interactions.
• Communicate product strategy, roadmap updates, and key initiatives to internal and external stakeholders.
• Align with executive leadership on strategic goals and ensure product initiatives support overall business objectives.
• Formulate and articulate the value proposition of our solutions to clients, partners, and investors.

Budget & Performance Management:

• Oversee budget allocation for product initiatives and ensure efficient resource utilization.
• Monitor and evaluate product performance against key business metrics, optimizing strategy as needed.
• Identify and mitigate risks that may impact product success, ensuring continuous improvement.
• Develop pricing strategies and revenue models for SaaS platforms and existing products.

Qualifications

• 12+ years of experience in product management, with at least 5 years in a senior leadership role.
• Significant experience with SaaS product management and contemporary CRM systems (e.g., Salesforce, Blackbaud Raiser’s Edge).
• Significant experience leading product strategy for organizations transitioning from service-based to product-enabled business models.
• Working knowledge of healthcare philanthropy processes, donor management cycles and workflows, and CRM usage in an enterprise environment.
• Proven track record of successfully launching B2B SaaS products and scaling products in a fast-paced, high-growth environment.
• Experience working with healthcare data systems and understanding of challenges in integrating with existing EMR systems.
• Strong leadership, team-building, and mentoring skills.
• Excellent analytical and problem-solving abilities, with a data-driven mindset.
• Deep understanding of Agile methodologies, product development frameworks, and go-to-market strategies.
• Strong communication and stakeholder management skills, with the ability to influence across all levels of the organization.
• Experience in Healthcare Philanthropy, Healthcare Technology, is required.
• Familiarity with cloud-native products and solutions (Microsoft Azure), contemporary data warehousing paradigms, and analytical solutions delivered via business intelligence tools (e.g., Tableau, Power BI).
• Bachelor’s degree in business, engineering, computer science, or a related field; MBA or advanced degree preferred.

GOBEL offers competitive compensation and excellent healthcare, including company-paid employee coverage for medical, dental, vision, prescription coverage, disability, and life insurance, and retirement savings plan (401k) with a company match. We also provide twenty (20) days of annual paid time off, and twelve (12) paid holidays.

(Full Time / Remote, USA - St. Petersburg, FL - Preferred)

If you are interested in applying for this role, please reach out to Stephen Benson, Partner, Recruiting Director - Healthcare Tech and Innovation with Direct Recruiters Inc. (sbenson@directrecruiters.com)

Work samples and manager references may be requested as part of the interview process.

GOBEL is an equal opportunity employer. We are committed to creating an inclusive environment and ensuring fair treatment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, genetic information, physical appearance, or any other characteristic protected by applicable federal, state, or local laws.