Giving USA recently published its annual report on charitable giving, noting an increase in 2019 over 2018. This seems like cause for celebration, right? After all, according to the organization, Americans increased…
Let’s start this conversation with a quick mental exercise. Picture yourself in one of the following situations: You’ve just met someone from your hometown even though you are 2,000 miles…
The business world offers an age-old axiom about why customers choose to do business with someone. One of my favorite versions comes from sales guru Zig Ziglar, who said: “If…
A frequent challenge when trying to create a culture of gratitude within an organization is that as people, we have evolved over millions of years with a negative bias. In…
Corporate culture is defined as the beliefs, values, and behaviors that guide how employees within an organization interact with themselves, their vendors, their customers and/or any key stakeholders. Stated another…
CEOs understand well that their most valuable asset is time. As it is, CEOs are already burdened with trying to prioritize so many different challenges and squeeze a few more…
Community leaders, including those who are our top philanthropic prospects, often expect the “head” of the hospital to be the one they interact with as their “key” relationship within a…
As any hospital/health system CEO can tell you, the nature of today’s healthcare environment and the characteristics of leadership needed, is changing rapidly. The transition to value-based care, the case…
Determining your healthcare development strategy can be complex and challenging, and it’s therefore vital to establish a process in order to improve the quality and efficiency of your interactions with…
Determining your healthcare development strategy can be complex and challenging, and it’s therefore vital to establish a process in order to improve the quality and efficiency of your interactions with…